questions & anwers(title bar)

Q1: What are the advantages of engaging the services of a licensed employment agency to hire a domestic workers?

a. Agencies are governed by the Malaysian Authorities and relevant country’s Embassy regulations.
b. Agencies go through the process of vetting the domestic workers.
c. Agencies provide training & counselling to the domestic helpers.
d. Agencies provide follow ups / after sales service to the domestic helpers.

Q2: What is the minimum income required by government for the employment of domestic helper?

Filipino maid
The minimum combine income of husband and wife must not be less than RM60,000 per annum.
Indonesia & Cambodia maid
The minimum combine income of husband and wife must not be less than RM36,000 per annum.

Q3: What is the minimum income required by government for hire second domestic helper?

The minimum combine income of husband and wife must not be less than RM120,000 per annum.

Q4: Can I deduct the levy paid to the Immigration of Malaysia from my domestic helper?

The employer is responsible to pay the levy and shall not deduct from the domestic helper’s pay.

Q5: Do I need to buy Insurance for my domestic helper?

Yes, highly recommended for the safety of domestic worker & employer.

Q6: As an employer, can I keep the domestic helper passport?

Yes, but only for safe keeping with the written consent from the domestic helper.

Q7: When I need to inform my agency for my domestic helper 2nd year renewal work permit?

It is advisable to do it 2 months before the expiry date of the work permit.

Q8: What should I do if my domestic helper fails the FOMEMA medical test?

a. Upon arrival – We will replace a new domestic helper with no additional costs
b. When renewing for 2nd year – Employer has to send the domestic helper back to their country of origin.

Q9: How do I pay the salary for my domestic helper?

Employer should open a bank account for domestic helper and remit their salary into it on monthly basic.

Q10: What are my obligations as an employer?

a. To ensure the legal status of your maid as long as she is in Malaysia.
b. To be responsible for her upkeep, medical maintenance and welfare.
c. To organise medical check-up for permit renewal for the following year.
d. To bear the cost of repatriation upon completion of employment
contract.

Q11: Who pays for the domestic helper return air ticket upon completion of domestic helper’s contract?

The employer must provide domestic helper return air ticket to country origin upon completion of her contract.

Q12: Can I place my domestic helper in employment at any other place, or to help in the shop or market?

No, under Immigration rule, a domestic helper means for residence employment only and as stipulated in the work permit and employment contract.

Q13: What are the duties and responsibilities of employer?

a. Employer shall provide the maid with reasonable accommodation, food and basic personal needs (body soap, shampoo, etc.)
b. Employer shall not require the domestic helper to work or to engage in any activities other than that related to household duties.
c. Employer shall follow the terms and conditions of foreign domestic helper employment contract duly signed with the Malaysian law/foreign embassy.
d. Employer shall respect the differences of cultures and beliefs on regard to the sensitivity of religious of the domestic helper.
e. Employer shall not abuse physically/mentally or ill treat foreign domestic helper.
f. Employer shall pay the salary on time as date upon arrival in Malaysia.
g. Employer shall not deduct the foreign domestic helper’s salary for any reason like unintentionally broken or damage of things.
h. Employer shall inform the maid agency before sending the foreign domestic helper to point of origin.
i. Employer shall insure domestic helper with the foreign worker compensation scheme in respect of any medical expenses the domestic helper may incur in the event of an injury arises/accident or fall sick during the employment period.
j. Employer shall provide and fully bear the medical cost of domestic helper, such as fever, flu, cough, and etc. In case the domestic helper is involve in accident or serious illness, employer should and must let the domestic helper receives treatment immediately an inform the agency.

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Q&A

QUESTIONS & ANSWERS

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Q1: What are the advantages of engaging the services of a licensed employment agency to hire a domestic workers?

a. Agencies are governed by the Malaysian Authorities and relevant country’s Embassy regulations.
b. Agencies go through the process of vetting the domestic workers.
c. Agencies provide training & counselling to the domestic helpers.
d. Agencies provide follow ups / after sales service to the domestic helpers.

Q2: What is the minimum income required by government for the employment of domestic helper?

Filipino maid
The minimum combine income of husband and wife must not be less than RM60,000 per annum.
Indonesia & Cambodia maid
The minimum combine income of husband and wife must not be less than RM36,000 per annum.

Q3: What is the minimum income required by government for hire second domestic helper?

The minimum combine income of husband and wife must not be less than RM120,000 per annum.

Q4: Can I deduct the levy paid to the Immigration of Malaysia from my domestic helper?

The employer is responsible to pay the levy and shall not deduct from the domestic helper’s pay.

Q5: Do I need to buy Insurance for my domestic helper?

Yes, highly recommended for the safety of domestic worker & employer.

Q6: As an employer, can I keep the domestic helper passport?

Yes, but only for safe keeping with the written consent from the domestic helper.

Q7: When I need to inform my agency for my domestic helper 2nd year renewal work permit?

It is advisable to do it 2 months before the expiry date of the work permit.

Q8: What should I do if my domestic helper fails the FOMEMA medical test?

a. Upon arrival – We will replace a new domestic helper with no additional costs
b. When renewing for 2nd year – Employer has to send the domestic helper back to their country of origin.

Q9: How do I pay the salary for my domestic helper?

Employer should open a bank account for domestic helper and remit their salary into it on monthly basic.

Q10: What are my obligations as an employer?

a. To ensure the legal status of your maid as long as she is in Malaysia.
b. To be responsible for her upkeep, medical maintenance and welfare.
c. To organise medical check-up for permit renewal for the following year.
d. To bear the cost of repatriation upon completion of employment
contract.

Q11: Who pays for the domestic helper return air ticket upon completion of domestic helper’s contract?

The employer must provide domestic helper return air ticket to country origin upon completion of her contract.

Q12: Can I place my domestic helper in employment at any other place, or to help in the shop or market?

No, under Immigration rule, a domestic helper means for residence employment only and as stipulated in the work permit and employment contract.

Q13: What are the duties and responsibilities of employer?

a. Employer shall provide the maid with reasonable accommodation, food and basic personal needs (body soap, shampoo, etc.)
b. Employer shall not require the domestic helper to work or to engage in any activities other than that related to household duties.
c. Employer shall follow the terms and conditions of foreign domestic helper employment contract duly signed with the Malaysian law/foreign embassy.
d. Employer shall respect the differences of cultures and beliefs on regard to the sensitivity of religious of the domestic helper.
e. Employer shall not abuse physically/mentally or ill treat foreign domestic helper.
f. Employer shall pay the salary on time as date upon arrival in Malaysia.
g. Employer shall not deduct the foreign domestic helper’s salary for any reason like unintentionally broken or damage of things.
h. Employer shall inform the maid agency before sending the foreign domestic helper to point of origin.
i. Employer shall insure domestic helper with the foreign worker compensation scheme in respect of any medical expenses the domestic helper may incur in the event of an injury arises/accident or fall sick during the employment period.
j. Employer shall provide and fully bear the medical cost of domestic helper, such as fever, flu, cough, and etc. In case the domestic helper is involve in accident or serious illness, employer should and must let the domestic helper receives treatment immediately an inform the agency.